Our Support
Our Support
Service Excellence
Our commitment to excellence
At Leisure Concepts we are more than just a supplier or fitness equipment; we are your dedicated partner in achieving your business goals. Our commitment to building lasting relationships is at the core of everything we do. We understand that while fitness equipment is important; it's the ongoing support and collaboration that truly matters.
What sets us apart
Quality Products
We partner with suppliers and factories that share our commitment to excellence, ensuring that our customers receive top of the line solutions.
Qualified Experts
Our team consists of qualified and experienced staff and contractors who are passionate about delivering exceptional service.
Cutting edge Technology
We utilise advanced software and systems to streamline processes and enhance the customer experience.
Experience the Leisure Concepts Difference
Our commitment to quality and innovation has enabled us to set the benchmark for product and service delivery in the commercial fitness equipment market. Here's how we ensure excellence at every step.
Quality Control
Our rigorous 4 stage quality control process ensures that every product meets and exceeds expectations, from manufacturing to installation.
Product Training
Our comprehensive training module covers essential topics such as OH&S, equipment maintenance and biomechanics ensuring that our customers are equipped with the knowledge they need for success.
After Sales Service
Our fully automated after-sales service system ensures seamless communication and prompt support from our network of factory trained and certified technicians.
Preventative Maintenance
We offer a wide range of preventative maintenance programs designed to extend the lifespan of your assets, minimise breakdowns and promote efficiency and safety.